Shipping and Delivery
Most orders leave our warehouse same day if ordered before 3:00pm ET Monday through Friday. All orders placed after 3:00pm ET ship the next business day. FitIndex USA ships using UPS/USPS and offers UPS/USPS Standard shipping, which generally arrives in 3-7 business days, and UPS/USPS Express shipping, which generally arrives in 1-2 business days. The arrival time of your order will be the fulfillment time PLUS the shipping time of the method you selected.
Shipping charges are calculated per the table below:
Shipping Method Order Value Shipping Charge
Standard Shipping FREE (3-7 Business Days)
Express Shipping （2-5 Business Days）
Please note that we cannot ship to P.O. Boxes or outside of the 50 U.S. states at this time.
Free shipping is offered for the contiguous United States. Hawaii, Alaska, Puerto Rico. FitIndex.com doesn't ship internationally, but our products are available on the Amazon store in Europe and Canada.
Orders are processed within 24 hours and are shipped out as soon as possible.
We make every attempt to process orders as quickly as possible. Therefore, you should notify our customer service to cancel orders before 02:00 PM (PST) on the same day the order was placed by contacting firstname.lastname@example.org. Make sure to include the following information when requesting an order cancellation.